My opinion of QQ suddenly changed from good to impossible over the summer of 2015. My account was lost and ALL attempts to get it back have failed, no matter which site listed by QQ I use or which "Help" I've been to. There are NO online technicians, NO live person to converse with, NO telephone numbers in which to make any kind of contact (all you get is recorded speeches), and a "Help" team that refuses to take further actions. All attempts to reset or start another QQ account have FAILED - their servers won't recognize your IP Address. It's been nothing short of a nightmare, week after week. Don't waste your time thinking that this is a good source for reliable connection. It simply isn't.